Attention Ark Clients,
We are writing to keep you up to date on our curbside service. Due to the weather changing and the wide community spread of COVID-19 in our area, there will be a few changes.
For pickup of food and prescriptions, we will now be placing them in a tote at the front of the clinic for contactless pickup. Please let us know when you would like to pick up your order. We are asking that you pay over the phone with a credit card, for those of you that would like we can store your credit card information securely.
For appointments, we ask that you call the Ark when you arrive. We will have you talk to a Technician or Assistant about the details of your pet's appointment. We will then have you bring your pet to the front door for a more secure transfer. If you are unable to do so, please let us know. After the appointment, we will call you about exam findings, to checkout over the phone, and again, transfer your pet back to you at the front door.
During any interactions with us, as we are doing the same for you, wear a mask that fully covers your, mouth, nose, and chin at all times. Please social distance when possible.
We are very sorry for the inconvenience and greatly appreciate your patience and understanding! We are really looking forward to the day we can see our clients in person sometime in the near future!
The Ark Staff